Running a Rental Business

Social Media Tips to Grow Your Airbnb Business

Social media is a powerful tool used by brands around the world, including vacation rentals. Leveraged effectively, it can significantly impact your Airbnb business's visibility and success. This blog shares actionable tips and strategies to help hosts use social media marketing to build Airbnb brand awareness and grow their business.

By The Turno Team

Last updated: September 06, 2024

With vacation rental options of nearly every size, type, price, and theme available, growth-minded hosts find themselves vying for the attention – and wallet share – of potential guests. Learning to leverage social media can help you create a memorable Airbnb brand, connect with your right-fit audience, attract your ideal guests, and grow your bookings. 

Understanding Your Audience: Promote Your Airbnb on Social Media

The cornerstone of an effective social media marketing strategy is knowing your audience. For Airbnb hosts, this means understanding who your ideal guests are. Are they young professionals looking for a fun weekend getaway, families seeking comfortable vacation rentals, or solo travelers on a budget?

Guest surveys and feedback forms offer great insights for social media strategy planning and are foundational to thoughtful guest management. Gathering information about past guests, including ages, interests, travel habits, and what they enjoyed most about their stay can provide valuable keys into who you might target for future bookings. Studying local competitors can also give clues about who other hosts are actively targeting and how they’re engaging with their audiences.

With a clear understanding of your audience, you can tailor your Airbnb social media marketing content to resonate with them. For example, if your target guests are young professionals, you might focus on showcasing local nightlife and trendy cafes. Or, if families are your primary audience, highlighting family-friendly activities and amenities will be more effective. Crafting content to your audience’s preferences will make your posts more relatable and engaging, helping drive interaction.

social media strategy on white board

Choosing the Right Social Platforms to Highlight Your Airbnb

Crafting an Airbnb social media presence takes time and commitment, so it’s important you select the platforms that match your ideal guests. Each platform has its own strengths and audience demographics to consider. We’ll review four of the biggest social media platforms, in order of monthly active users according to 2024 data from Statistica, and look at how each platform is relevant to the vacation rental market. By leveraging platforms that align with your Airbnb business goals and target audiences, you can focus engagement efforts on users most likely to book with you. 

Bonus Tip: Niche platforms like Nextdoor and community pages on Facebook can also help you reach target local audiences and engage in a very targeted way. 

Facebook

Now twenty years old, Facebook’s diverse user base of over 3 billion monthly active users makes it one of the most widely used social media platforms. The global platform appeals to various age groups, but its largest demographic of users is aged 25-34, followed by those aged 35-44.

  • Families and Mature Travelers: Given its broad demographic, Facebook is an excellent platform for reaching families planning vacations, mature travelers looking for comfort and convenience, and local community members.
  • Community Engagement: Facebook groups related to travel, specific destinations, or local attractions can be valuable for engaging potential guests and sharing applicable, useful information about your Airbnb property.
  • Ad Targeting: The platform’s advanced targeting features allow you to create tailored ads that reach specific demographics based on interests, location, and behavior, making it ideal for Airbnb social media marketing.

YouTube

One of the largest social media platforms and global search engine tools, YouTube has over 2.5 billion monthly active users and significant reach across all demographic segments. Particularly popular among users aged 18-34, YouTube’s broad user base allows Airbnb hosts to reach wide-ranging audiences, from GenZ travelers seeking unique experiences to Boomers looking for detailed trip itineraries, accommodations reviews, and vacation planning tips.

  • Visual Storytelling: Given its emphasis on video content, YouTube is an excellent platform for visually showcasing your Airbnb property. High-quality videos can bring to life your property’s amenities, local attractions, and guest experiences in a way that still photos alone cannot.
  • Travel Vlogs and Reviews: Many users turn to YouTube for travel vlogs, destination guides, and accommodation reviews. By creating engaging video content, Airbnb hosts can tap into this audience of potential travelers seeking authentic and informative YouTube video content.
  • How-To Guides and Tips: Creating videos that provide travel tips, local guides, or insights into the best ways to explore the area can position your Airbnb as a go-to location. This not only attracts potential guests but also builds trust and authority in the travel community.

Instagram 

With 2 billion active monthly users, Instagram is another visually-driven platform predominantly attracting younger demographics. The most active age group is 18-29, followed by users aged 30-49. For hosts looking to target Millennials and Gen Z, Instagram is a must-have in their Airbnb social media strategy.

  • Visual Appeal: Airbnb properties with stunning visuals benefit from Instagram’s focus on imagery and video content. High-quality photos and engaging stories can capture the essence of your specific property as well as local opportunities and experiences.
  • Travel Enthusiasts: Instagram is a favorite among travel enthusiasts who seek inspiration for their next trip. Utilizing related hashtags and geo-tags can increase your property’s visibility among this engaged audience.
  • Influencer Collaborations: Partnering with travel enthusiasts and Airbnb Instagram influencers can help showcase your Airbnb to their followers and build credibility through authentic endorsements. Research and seek to build relationships with creators who align with your Airbnb brand and goals.

TikTok 

TikTok users account for almost 1.6 billion active monthly users worldwide. The platform is particularly favored by younger audiences, with the largest demographic being users aged 16-24, followed by those aged 25-34. TikTok’s user base is known for its engagement and enthusiasm for short, creative video content.

  • Younger Travelers: TikTok’s primary travel-related audience includes Gen Z and younger Millennials seeking unique, shareable experiences. These travelers value authentic, visually engaging content that highlights the fun and uniqueness of a destination, property, or experience.
  • Creative Content: The platform’s short-form videos offer Airbnb hosts an opportunity to showcase their properties with a dynamic and engaging approach. Creative short-term rental content such as virtual tours, DIY home improvement projects, and snippets of local attractions can captivate potential guests.
  • Going Viral and Trends: One of TikTok’s unique features is its algorithm, which can make content go viral quickly. Hosts can leverage this in their Airbnb social media strategy by participating in trending challenges and creating content that taps into popular hashtags.
Iphone on a phone stand with a finger tapping the camera icon on the screen

Creating Engaging Airbnb Social Media Content 

High-quality photos and videos help beautifully showcase your property. Ensure your visual content highlights the best features of your Airbnb, including onsite amenities and nearby attractions. Natural lighting, well-thought-out angles, and staging your property with inviting touches like fresh flowers or cozy throws can make a significant difference in how your imagery resonates online.

Look to create content that brings to life the experience of staying at your Airbnb. Highlight popular tourist spots, restaurants, and activities in your area. Share positive reviews from past guests – personal stories and experiences are incredibly powerful. Giving a behind-the-scenes look at your life as an Airbnb host can also create a personalized connection with your audience.

Storytelling plays an important role in branding your Airbnb on social media. Sharing unique stories about your property or the local area can captivate viewers and make your posts both relatable and memorable.

Utilizing Hashtags and Geo-tags

Hashtags and geo-tags are easy-to-learn tools for boosting your posts’ visibility. Hashtags help categorize content for social media users, making it easier for people to search topics they’re interested in – and ultimately, find you. To determine the best hashtags for your property, explore social posts from other Airbnb hosts and travel influencers. Look local too! Mixing general travel hashtags with localized ones can extend your reach.

Geo-tagging is another strategy to explore. By adding a location to your posts, you can attract users searching for places to stay or things to do in that specific area. This practice also helps you connect with the local community and nearby businesses. When people search for accommodations or activities in your Airbnb’s nearby area, your geo-tagged posts are more likely to show up in their search results.

Engaging with Your Community

Building a strong community on social media can help drive increased bookings and long-term business success. A few things to remember: 

  • Respond to comments and messages promptly to show that you value follower engagement. 
  • Handle feedback gracefully, whether positive or negative. This demonstrates your commitment to guest satisfaction and may even turn a negative experience into a positive one.
  • Enhance your visibility by regularly liking and commenting on posts by local businesses and tourist attractions. This can also open up partnership opportunities like special coupons or offers for your booked guests.  
Instagram log in screen

Promoting User-Generated Content

Encouraging guests to share their experiences on social media can greatly enhance your credibility and trustworthiness. Reposting content from guests (with their permission) not only provides authentic guest insights but also shows appreciation for their support. User-generated content, including published reviews, can impact consumer trust and bookings, as potential guests are more likely to trust other travelers’ experiences. 

Staying Top of Mind with Regular Updates

Consistency in posting is key to any successful Airbnb social media strategy. Post regularly to keep your audience engaged and remind them of your desirable property. Share highlights and updates about your property’s amenities, popular local events, and seasonal booking promotions. A steady posting cadence helps your Airbnb business stay top of mind for guests planning their next trip.

Scheduling and Automation Tools

Managing your Airbnb can be time-consuming and automation can be a lifesaver, especially if you operate multiple properties and in different locations. If you find your social media marketing is taking too much of your day-to-day time, consider utilizing scheduling tools like Buffer, Hootsuite, Loomly, or Later to plan and schedule your posts in advance. These automation tools ensure that your social media remains active, even during busy periods, and allow you to maintain a consistent presence without constant manual effort.

Analyzing Your Airbnb Social Media Performance

Understanding the most effective components of your Airbnb social media strategy can take some trial and error. Begin by tracking key metrics such as engagement, reach, and clicks. Each platform provides built-in analytics tools that can provide valuable data and help you determine which types of content work and which don’t. Regularly review your metrics and tweak your strategy based on what best spurs engagement for your audience.

Wrap-up: Executing an Effective Airbnb Social Media Strategy

Social media marketing offers hosts powerful tools to brand, market, and grow their business. By understanding your audience, choosing the right platforms, creating engaging content, and utilizing available analytics, you can build a strong social media presence that drives new business, repeat bookings, and revenue. Start small, experiment with different strategies, and see what resonates best with your potential guests. With consistent effort and creativity, social media can be an effective part of your Airbnb growth strategy.

The Turno Team Avatar
The Turno Team , The Turno Team researches and publishes articles designed to provide short-term rental Hosts, Property Managers, and Airbnb Cleaners with insightful, useful resources. Articles written by the Turno Team cover a wide range of STR interests, from the latest industry data and best practices to real-world, practical advice on running efficient, revenue-generating vacation rental businesses in an ever-changing market.