The Turno Team

About Turno

The Turno Team has one mission—to solve cleaning hassles for the short-term rental industry. Since 2016, we have worked with and learned from some of the most experienced and successful short-term rental professionals.

Our Company

Turno solves cleaning for the short-term rental industry. Formerly TurnoverBnB, Turno helps vacation rental hosts and property management companies simplify and automate recurring property services like cleaning. STR operators schedule, find, manage, and pay for turnover services – all on one easy-to-use, reliable platform.

With separate mobile apps for hosts and cleaners, Turno syncs guest calendars from all major booking platforms and 40+ channel managers and property management systems. Offering 24/7 live customer support and available in six languages, features include automatic scheduling, automatic payments, in-app chat, and robust tools to improve efficiencies and ensure quality cleans every time.

Unique in the industry, Turno’s localized, vetted Cleaner Marketplace includes 55K+ STR cleaners across the United States, Canada, Europe, Australia, and beyond. Vacation rental operators can invite their current service providers to the platform as well as find and connect with experienced Marketplace cleaners.

Founded in 2016, Turno has grown to be a globally distributed team of 150 teammates across 9 countries. We are dedicated to building a product people love, while sustaining a culture that celebrates our people and our industry.

Assaf Karmon, CEO & Co-founder at Turno

Message from our CEO

We built Turno to simplify and automate the time-consuming work of managing short-term rental turnovers.

By connecting local cleaning pros with STR operators and optimizing the turnover process, our customers enjoy more time to focus on other pursuits, like growing their businesses.

Assaf Karmon

CEO & Co-founder at Turno

Delivering on the
Turno Promise

At Turno, our team is driven to:

  • Provide reliable, on-the-go solutions for Hosts and Cleaners

  • Foster win-win business partnerships via our Cleaner Marketplace

  • Fuel industry professionalism and improve STR cleanliness worldwide

Turno Mobile App Mockups

Our Founders

Assaf Karmon

Assaf Karmon

CEO & Co-founder

Tim Roy

Tim Roy

COO & Co-founder

Frequently Asked Questions

How does Turno work?

Turno, formerly TurnoverBnB, is an online cleaning management platform that helps vacation rental hosts find, schedule, manage, and pay short-term rental cleaners. Hosts can work with their existing teammates or find qualified local cleaners on Turno’s Cleaner Marketplace. Turno also offers free separate mobile apps on the Google Play Store and App Store – Turno for Hosts and Turno for Cleaners – to accompany its web-based platform. Sign up for Turno.

Is Turno a good app for Airbnb cleaning?

Turno is great for automatically scheduling, managing, and paying for turnover cleanings. As the operator of the industry’s largest Cleaner Marketplace, Turno is also the go-to source for finding vetted, reliable Airbnb cleaners. Formerly TurnoverBnB, Turno syncs guest calendars from all major booking platforms and 40+ channel managers and property management systems. Learn more about who Turno integrates with.

How does Turno Cleaner Marketplace work?

Turno’s Cleaner Marketplace connects short-term rental cleaners to hosts and property managers looking for local service providers. Hosts start a cleaner search with basic property information and cleaning requirements (actual property addresses are never shared during searches). Marketplace cleaners submit bids based on the provided criteria. Hosts review bids and add cleaners to their Turno team to delegate, manage, and pay for assignments. Hosts may work with cleaners on an ongoing, long-term basis or for backup services and one-off projects. Find a cleaner.

Where is Turno available?

Turno is available in markets around the world, from small towns to major cities. Turno operates the industry’s largest Cleaner Marketplace with 55K+ vacation rental cleaners across the United States, Canada, Europe, Australia, and beyond. Available in six languages and with payment processing in 25+ currencies, Turno is the global leader in short-term rental cleaning management.

Do you have to pay for Turno?

Hosts who use Turno Marketplace Cleaners exclusively never pay a subscription fee for the platform. Single-property accounts are also always free. For hosts with 2+ properties who choose to work with their own external teammates or use a combination of Marketplace and Non-Marketplace service providers, Turno offers flexible pay-as-you-grow pricing. See Turno Pricing for details.

Find Your Next Cleaner Today!

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