Running a Rental Business

First Impressions Matter! Why Airbnb Welcome Baskets Boost Hosting Success

First impressions matter in the world of hosting, and Welcome Baskets are the perfect way to wow your guests! These thoughtful, curated kits add a personal touch, elevate guest experiences, and set your short-term rental apart. Delight visitors, earn rave reviews, and make every stay unforgettable.

By The Turno Team

Last updated: January 06, 2025

Make Guests Feel at Home Instantly with Thoughtful Welcome Baskets

The moment guests step into your Airbnb rental, their first impression sticks with them. Cleanliness and ambiance are non-negotiable, of course, but a few small, thoughtful touches can also help set the tone for their stay. 

A quick way to wow them immediately? A welcome basket for guests. These curated, complimentary gift collections offer convenience, but even more importantly, they communicate that their host cares, pays attention to detail, and understands what makes a trip truly special.

In the competitive short-term rental (STR) market, welcome baskets heighten the guest experience. They can transform a good stay into an exceptional one — and exceptional stays lead to glowing reviews, repeat bookings, referrals, and more guests.

The Benefits of Guest Welcome Baskets

Airbnb welcome baskets delight guests by exceeding their expectations. Go above and beyond for your guests, and reap the following benefits:

Create a Memorable Stay

Travelers often spend hours scouring through vacation rental listings in search of their perfect Airbnb. A thoughtful welcome basket tells your guests they made the right choice. With local treats, practical items they may have forgotten to pack, or small gestures tailored to their visit, a well-planned gift basket will leave a lasting impression.

Enhance Guest Satisfaction for 5-Star Reviews

As a host, welcome baskets give you a unique opportunity to surprise and delight your vacationers. That extra effort doesn’t go unnoticed, especially when it’s time for guests to leave reviews. Reading positive feedback about special touches makes your listing stand out to future renters and can help you secure bookings. The key is to keep the contents of your guest welcome basket thoughtful, consistent, aesthetically pleasing, and relevant to your guest profile.

Essential Items for Your Welcome Kit

The best welcome basket for guests strikes a balance between practical and enjoyable. These essentials are a good place to start when putting together your kit:

Information Essentials

Include a short welcome note that contains important details about the rental, such as:

  • Basic house rules
  • Wi-Fi information
  • Your contact details
  • Nearby restaurants or attractions
  • Local emergency numbers
  • Safety information 
  • Check-out instructions

A local map or a QR code directing visitors to a digital guide to the area can also be useful.

Snacks and Beverages

Individually wrapped snacks and drinks are always appreciated in welcome baskets for guests. Some ideas include:

  • Bottled water
  • Coffee
  • Tea
  • Granola bars
  • Chocolate
  • Cookies
  • Crackers
  • Mints

Consider including a nice bottle of local wine or a few regional treats — think locally sourced honey, jams, candies, and so on — for a special touch. 

Note of caution: Different regions have different rules about providing alcohol to guests, so make sure you’re leagally allowed to do so. Also, evaluate guest preferences and whether a bottle of wine would be appropriate for all guests. 

Travel Essentials

Vacationers often forget small items. Many hosts provide essential items like hand sanitizer, tissues, a toothbrush kit, dental floss, and even a small sewing kit along with standard toiletries like bath soap, shampoo, conditioner, and lotion. These thoughtful additions save guests a last-minute run to the store. A good rule of thumb: if you’d expect to find it in a hotel room, make it available to your Airbnb guests. No need to stuff toiletries into your well-curated welcome basket, though. These travel essentials can be nicely staged in the bathroom for guests. 

Creative Ideas To Make a Top-Notch Guest Welcome Basket

While essentials set the stage, creativity makes your welcome basket shine. Cater to your Airbnb’s location, your guests’ needs, and unique touches that will make their stay unforgettable.

Local Flair and Experiences

Celebrate the area’s best offerings. A welcome basket for guests is a perfect opportunity to share local products or tips that showcase your region. Ideas include:

  • Locally roasted coffee or artisanal chocolates
  • A guide to nearby attractions, hidden gems, geocache locations, or hiking spots
  • Discount vouchers for local businesses, such as cafés, tours, museums, restaurants, or shops

Personalized Touches

Small details make guests feel seen and appreciated. Customize the basket based on what you know about their visit.

  • Include a congratulatory note for anniversaries or birthdays.
  • Add kid-friendly items for family groups or a handwritten welcome for solo travelers.
  • Tailor beverage and snack options to preferences and dietary restrictions, if known.

Seasonal or Themed Kits

Holidays, seasons, or special events offer opportunities to add some festive flair to your welcome basket.

  • Summer stays: Beach towels, sunscreen samples, inexpensive sunglasses and flip-flops, or cold beverage packets
  • Winter retreats: Hot chocolate kits, cozy socks, a hot water bottle, or local spiced cider
  • Holiday rentals: Small ornaments, local holiday treats, baking mixes, festive decor, or holiday-specific activity kits (gingerbread houses, egg coloring, pumpkin carving, etc.)

Kid-Friendly Additions

If families tend to book your rental, thoughtful additions for kids go a long way. Consider:

  • Coloring books and crayons
  • Mini toys and board games
  • Children’s jigsaw puzzles and books
  • Healthy snacks like granola bars or dried fruit
  • Juice boxes or mini water bottles

Pet-Friendly Options

For pet-friendly rentals, don’t forget four-legged visitors. Some helpful – and appreciated – ideas include:

  • Dog or cat treats
  • Small toys
  • Poop bags
  • Portable food and water bowls
  • A note highlighting nearby dog parks or pet-friendly activities

Just Say No — Items to Avoid

While welcome baskets offer great opportunities to wow your guests, it’s best to avoid items that might backfire:

  • Perishables that spoil quickly (like unsealed food)
  • Over-the-counter medications or other potentially dangerous items if misused
  • Fragile or potentially messy items

Keep your gift items neat and guest-friendly!

How To Assemble Your Kit on a Budget

Impressive welcome baskets don’t have to break the bank. With thoughtful planning and a little teamwork, you can keep costs down while delivering maximum impact for your guests.

Source Affordable, High-Quality Items

Bulk purchasing helps keep costs low. Look for local suppliers or wholesale stores for snacks, travel-sized toiletries, or packaging materials. Don’t sacrifice quality — guests notice the difference between cheap and thoughtful items.

Leverage Local Partnerships

Ask local businesses if they’d like to include their products in your basket. Many shops or service providers will gladly offer discounts or free samples in exchange for exposure. Highlight these businesses in your welcome note to create a win-win partnership.

Think Sustainable: DIY Ideas for a Polished Look

  • Use eco-friendly packaging that’s simple yet elegant: small wicker baskets, reusable totes, or mason jars.
  • Handwrite notes for a personal touch.
  • Choose items that display clean, cohesive branding to make the basket look intentional and professional.
  • Consider choosing basket items with packaging that complements your Airbnb’s color scheme.

Where and How To Display Your Welcome Basket

Presentation matters. With strategic placement, your visitors will see and appreciate their welcome basket right away.

  • Location, Location, Location: Place the basket somewhere prominent, like the entrance table, kitchen island, or living room coffee table.
  • Stage It Thoughtfully: Make the basket neat and visually appealing. Add a small welcome card explaining its contents and any helpful notes, like local recommendations or reminders.
  • Make It Accessible: Your guests shouldn’t feel hesitant to use the items. A simple note like, “Enjoy these treats on us!” gives clear permission to dig in.

Your Cleaning Team Can Help Make Welcome Basket Setup a Snap

Assembling and refreshing baskets can be simple with a well-organized process. Turno’s platform makes it easy for Airbnb hosts and cleaning teams to work together. With tools like photo checklists, inventory management, and in-app chat, you can easily coordinate welcome basket setup, refill, and staging between guests without added stress.

Elevate Your Hosting Game with Curated Welcome Baskets

Welcome baskets for Airbnb guests are a simple but impactful way to improve guest experiences, earn glowing reviews, and make your vacation rental property stand out. Balancing essentials with creative, thoughtful touches allows you to create a welcome basket for guests that makes every stay feel special. No matter what you include, your effort speaks volumes. With STR property management platforms like Turno simplifying communication between property operators and Airbnb cleaners, it’s easier than ever to provide these small but meaningful details that make all the difference.

The Turno Team Avatar
The Turno Team , The Turno Team researches and publishes articles designed to provide short-term rental Hosts, Property Managers, and Airbnb Cleaners with insightful, useful resources. Articles written by the Turno Team cover a wide range of STR interests, from the latest industry data and best practices to real-world, practical advice on running efficient, revenue-generating vacation rental businesses in an ever-changing market.