Turno Partners & News

Welcome to Turno! TurnoverBnB Announces New Name

TurnoverBnB is now Turno -- New Name. New Features. New Markets. Same great solutions for vacation rental cleaning.

By The Turno Team

Last updated: March 01, 2024

TurnoverBnB to Turno, What’s in a Name?

Our mission is clear—to simplify and automate the tedious, challenging work of managing vacation rental turnovers. By shortening our name from TurnoverBnB to Turno, we are staying true to that ambition.

We solve cleaning for the short-term rental industry. Our easy-to-use, reliable solutions help make turnovers efficient and hassle-free.

Delivering on the Turno Promise

At Turno, we’ve grown up alongside the short-term rental (STR) industry. Founded in 2016, we’ve expanded, enhanced, and tailored our solutions to meet its evolving needs.

Scalable, on-the-go solutions. Our robust platform and separate mobile apps for hosts and cleaners work in sync to simplify each step of the turnover process. Features such as auto scheduling, in-app chat, and auto payments, plus quality assurance tools like checklists, photo sharing, and problem reporting are all supported by our 24/7 live Turno Customer Support team.

Make new connections on our Cleaner Marketplace. Turno’s marketplace helps expand your network of vacation rental pros in your area. Hosts can source vetted and experienced STR cleaners, compare bids, and assign local backup cleaners for last-minute coverage. Marketplace cleaners can showcase their experience and credibility, set their own pricing, and bid on new projects to grow their businesses.

Coordinate with everyone on one app! Invite your existing teammates, customers, cleaners, and contractors to work with you on Turno. Use our platform to centralize multiple vacation rental maintenance and property services. Linen delivery, pool cleaning, trash pickup? We make it simple for both hosts and cleaners to manage different projects, schedules, communications, payments, and more. Automate it all with Turno.

What can Turno Customers Expect?

Changing our name doesn’t change who we are or what we do. We will continue to provide the industry’s most user-friendly, reliable solutions for short-term rental operators and the cleaning professionals who skillfully service their properties.

What changes for Turno users:

  • The new login address is now app.turno.com/login
  • The old login address (app.turnoverbnb.com) will redirect you to app.turno.com/login
  • Our Host app will be called Turno App for Hosts
  • Our Cleaner app will be called Turno App for Cleaners

What does not change for Turno users:

  • There should be no disruption in service, functionality, or features
  • Individual username and password credentials do not change
  • Users can recover their passwords by clicking “Recover Password” on the Login screen
  • Customer Support is available live 24/7 via the website

Welcome to Turno. Cleaning, solved.

Turnovers are time-consuming. Managing different calendars, check-in/check-out schedules, and property To-Do Lists? What about invoices, payments, and tax reporting? Don’t waste hours of valuable time. We automate those hassles.

Turnovers are time-sensitive. Current guests leaving at 11 AM and new guests arriving at 4 PM? That’s a short window to replace linens, clean every room, stock provisions, and restage to welcome the next guest. There’s no time for missed messages. We simplify communication.

Turnovers are mission-critical. Turnovers can make or break the long-term success of a short-term rental business. Property cleanliness and readiness impact guest experiences, and positive reviews grow revenue – for both hosts and cleaners. We help drive great reviews.

Learn more about our name change. Check out our press announcement.

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